No matter how hard you work to build a team, the behaviors of a few team members can cause breakdowns and block team progress. This program shows how to resolve the conflicts that sometimes arise when diverse personalities work together.

You'll learn how to:

•Stand firm against those who bog your team down in detail paralysis

•Help negative people develop a positive attitude for the good of the team

•Handle people who act superior and belittle others' talents, skills and ideas

•Deal with those who dominate, drown others out and think they know everything

•Help reluctant team members take a stand when decisions must be made

•And much more

This program provides practical examples of how to quickly resolve the conflicts that can prevent your team from reaching its goals.